The competitive landscape for IT professional service
organizations is in the midst of fundamental change. Clients,
particularly larger organizations, increasingly demand a greater
depth and breadth of available service offerings. Additionally,
the introduction and maturation of a global delivery model places
further pressure on financial margins. In an era in which more
is required for less, organizations are faced with difficult questions
related to service offering pricing and expansion. Service
providers may ensure project wins, but at the expense of profitability;
they may placate the demands of their clients, while potentially
diluting their expertise. Further, organizations competitive
in the marketplace only a few years ago now find that their previously
successful business models are challenged by current organizational,
operational and delivery constructs.
Despite these market-driven
changes a few business constants remain. Value remains in executive-level
relationships and in a differentiated value proposition. Few
organizations, however, develop both the executive-level relationships
and required expertise to fully capitalize on client opportunities. In
these instances, synergistic corporate relationships create compelling
service and delivery partnerships.
Lyndhurst Partners works with organizations to understand their strengths as
well as their business struggles and needs. We help them understand both
the competitive environment and prevailing market trends. We then provide specific
recommendations that assist clients in the improvement of their strategic positioning
and aid in the development of relationships that enable them to capitalize more
fully on available market opportunity.