Customer Relationship Management (CRM): Organizations supplying strategic consulting, implementation or management services related to leading CRM applications, as well as the custom development of lead generation, customer retention, campaign management and account management systems for the purpose of collecting information that provides an integrated, enterprise-wide understanding of the customer.  This understanding facilitates the delivery of an enhanced customer experience, and the future acquisition, development, and retention of profitable customer relationships.

Digital Strategy: Organizations providing consulting, implementation, or management services associated with the development or refinement of a corporate internet presence, website assessment and redesign, and the integration of multi-site and multi-channel web solutions.  Successful digital strategies maximize brand equity, enhance user experience, increase revenue and decrease operational costs.

Enterprise Application Integration (EAI): Organizations delivering architecture, design and enterprise integration services (of both legacy and packaged solutions) via leading EAI applications and, often times, proprietary tools, adapters and accelerators.  EAI solutions integrate applications, data, mainframes, middleware, systems, and legacy programs across an enterprise and between partners.

Enterprise Resource Planning (ERP): Organizations providing strategic consulting, implementation or management services around leading ERP applications, as well as the custom development of systems tailored to specific functional areas including Financials, Sales and Distribution, Human Resources Management System (HRMS), Materials Management, Manufacturing, Logistics and Reporting.  ERP systems optimize productivity by seamlessly coordinating corporate demand and supply requirements in such a way as to ensure that manufacturer, supplier and customer resources are used in a manner that is both efficient and cost effective.

Knowledge Management: Organizations delivering strategic consulting, implementation or management services associated with content-centric business solutions (content and document management, portals, business process and workflow, imaging and integration) via leading applications.  Effective knowledge management solutions facilitate community building, collaboration, content publishing and back-office integration.

Microsoft: Organizations offering strategic consulting, implementation or management of services connected to Microsoft Business Solutions (encompassing Great Plains, Solomon, and Navision business process applications) or Microsoft Server and Tools (including Microsoft’s integrated server software, and software developer tools).

Network Infrastructure: Organizations focused on the design, architecture, implementation, and ongoing security and performance of enterprise-level network infrastructures (intranet, extranet, virtual private network) to ensure the reliability of mission-critical networks, e-commerce infrastructures and ongoing organizational connectivity.

Storage: Organizations focused on the design, architecture, implementation, and ongoing performance and scalability of enterprise storage infrastructures and the delivery of associated services including the creation of custom solutions, data migration, business continuity and disaster recovery, and various managed services.